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Figure 23.5: Where a candidate use case earns its keep

Where a candidate use case earns its keep.
Figure 23.5 Where a candidate use case earns its keep. Plot the value of the work against the cost of an error, and subtract the cost of checking the work from its value before you read the chart. Internal, low-stakes lookups (in accent) are where to start; high-value work whose errors are costly earns an agent only behind gates and review; low-value work is a script, or nothing at all.